BrightOak Clinic Partner Portal

At-home injections, off your team's plate

A private portal where your clinic requests a licensed fertility nurse for your patients, keeps consents in order before the visit, and sees every fee the moment the visit closes out.

1
Secure link, no passwords
0
Cost to your clinic
2
Ways to handle payment

Built for the way fertility clinics actually run a cycle

How the portal works

Six steps, in the order your team already thinks.

Step 1

Your staff get one secure link

No accounts, no passwords. Each team member opens the portal from their own emailed link, and only sees your clinic.

Step 2

Add patients or import your roster

Add one patient at a time, or paste a list and import your whole roster in a single step. Duplicates are skipped automatically.

Step 3

BrightOak consents get signed before the visit

Email the patient their secure consent link. They sign on their phone in minutes. Signed packets go to BrightOak — not your inbox.

Step 4

Request the visit you already planned

Pick the patient, date, time window, injection type and dose, and attach your written medication order and any instructions for the nurse.

Step 5

BrightOak confirms nurse coverage

Dates stay requests until we assign a licensed fertility-trained RN. Coverage confirmation and changes show up in the portal.

Step 6

Track completion, fees and payments

Every visit closes out with its status and your agreed per-visit fee, so nothing has to be reconstructed months later.

Before BrightOak

  • Front desk calling around to find at-home injection coverage
  • Consent packets printed, signed and faxed back
  • Patients calling the clinic with "what do I do tonight?" questions
  • Fees reconciled by hand at the end of the month

With the portal

  • One secure link, and the request is in BrightOak's dispatch queue
  • Consents signed electronically before the visit, filed automatically
  • Patients get support between visits without calling your desk
  • Each completed visit carries its fee and status in the portal

What's inside

Six screens. No training session, no new system to integrate.

Dashboard

Upcoming visits, anything waiting on your team, and the account snapshot in one view.

Patients

Your roster with consent and medication-order status, so you know who is ready to schedule.

Requests

Every visit request and its status, with the order and instructions attached.

New request

Schedule a visit, including multiple injections for the same appointment.

Payments

Completed visits, BrightOak fees and any patient balance still open.

Staff & activity

Who on your team has access, their role, and a full history of what changed.

Patients never need a BrightOak login to sign their consents — their secure link opens straight into the paperwork.

What is in it for your clinic

And why it costs you nothing to say yes.

Free to join, with no minimum volume and no software to install

Fewer protocol and scheduling phone calls reaching your team

BrightOak nurses never improvise: any uncertainty about the order means they call your clinic first

Consent paperwork handled outside your workflow entirely

Live status from request through completion, visible to your whole team

Role-based access so schedulers, billing and providers each see only what they need

How this benefits BrightOak

The reason the portal can stay free for your clinic.

The nurse gets the real order, not a relayed one

Your written medication order and instructions travel with the request, so the nurse arrives with the plan instead of calling to reconstruct it.

One clean consent trail

Patients sign BrightOak's consents electronically, and the signed packet is routed to us — never scattered across clinic faxes and inboxes.

Fees that reconcile on their own

Every completed visit carries the agreed fee and its status, so invoicing stops depending on someone remembering a spreadsheet.

Growth that does not need a call center

One link per staff member, permissioned by role, with an audit trail — a new clinic can be fully live in a single sitting.

A clean handoff means fewer cancelled visits, fewer calls in the middle of an injection, and a partner relationship that does not depend on anyone's memory.

Two ways to handle payment

Pick the one that fits your billing. Both are tracked inside the portal.

Option 1

Your clinic collects from the patient

You keep the patient payment in-house

  • Your clinic charges the patient the way you already do — at the desk, through your portal, or on a payment plan
  • Set your own patient-facing price for the visit
  • Mark the visit collected in the portal when payment is in
  • BrightOak invoices your clinic only its agreed per-visit fee, per completed visit

Best for clinics that want to price and collect the visit themselves.

Option 2

The patient pays BrightOak

We handle the patient payment for you

  • We send the patient a secure payment link before the visit is confirmed
  • The patient pays BrightOak directly — your clinic invoices nothing for the injection visit
  • Payment status and receipts are visible in your portal, so nobody chases the patient
  • Your agreed per-visit fee is still tracked on every completed visit

Best for clinics that would rather not bill the patient for at-home injections.

The same either way

  • Multiple injections in one visit count as one visit unless your agreement says otherwise
  • Your BrightOak fee is agreed with you in writing and never editable by clinic staff
  • Either arrangement can be locked for your whole clinic, or opened up so authorized staff choose per request

Built for patient data

Your team gets access without new passwords, and your patients' information stays scoped to your practice.

Link-based access — no passwords stored, and access can be revoked per staff member

Each clinic's records are isolated; staff only ever see their own practice

Signed consents are stored privately and opened through short-lived secure links

Demo portals run on synthetic records until written compliance confirmation is on file

Every nurse is a licensed RN credentialed and approved by BrightOak before accepting visits

Let's get your clinic live

Most clinics are set up in under 24 hours. Reply to this email and we will walk your team through the portal, or book a 15-minute screen share at a time that suits your schedule.

BrightOak Fertility · Licensed RNs · Fertility injection support at home

BrightOak does not provide medical advice. Injection orders and protocols remain your clinic's.